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CareConnect360

Turn your existing patient database into revenue instantly.

The all-in-one hub to reactivate, engage, and retain more patients.

  • Instantly revive lost leads & past patients with AI-powered reactivation.

  • Reduce missed calls & no-shows with automated follow-ups.

  • Manage all patient interactions from one seamless dashboard.

  • Boost reputation & engagement with AI-driven automation.

  • Secure, compliant, and built for healthcare.

Stop Losing Patients - Fill Your Schedule with CareConnect360

We don’t just automate messages—we help increase revenue by filling empty slots, reducing patient drop-offs, and building stronger patient loyalty.

Maximize every opportunity with seamless automation.

Struggling to get new patients while existing ones go cold?

CareConnect360 is built for:

  • Private & Specialist Clinics

  • Hospitals & Medical Centers

  • Aesthetic, Dental & Physio Clinics

  • Dialysis & Rehab Centers

  • GP Clinics & Smaller Pharmacies

Why CareConnect360?

The Problem:

  • Most clinics have thousands of inactive leads sitting in their database.

  • Manually reaching out is time-consuming and inconsistent.

  • No-shows, missed calls, and lost opportunities hurt revenue.

The Solution:

With CareConnect360, you can:

  • Reignite past leads with automated database reactivation campaigns

  • Book more appointments without manual outreach

  • Automate patient engagement via SMS, email & calls

  • Boost reviews & rankings effortlessly

Start Strong with the Essentials

Fill More Appointments & Engage Patients Effortlessly from Day One

CareConnect360

Built for Healthcare. Designed for Simplicity

100% risk free - 30 day money back guarantee

Here's what you get:

CareConnect360 Starter Pack

✅ Instant Lead Generation

Database Reactivation Workflow to revive old patient leads

🔁 Never Lose a Lead Again

Missed Call Text-back to convert every missed call into an appointment

🔧 Effortless Reputation Growth

Auto-send & manage patient reviews to boost your Google ranking

🏆 Automated Scheduling & Follow-Ups

Reduce no-shows & keep your calendar full

📅 Engage Patients at Scale

Unified SMS, Email & Chat for seamless communication

📊 Actionable Insights

Basic Analytics Dashboard to track performance

🗂️ Lite CRM for Contact Management

Stay organized & manage patients with ease

✅ Customizable Booking Forms

Tailor appointment forms to fit your clinic’s needs

🏆 Sign up today and get one(1) FREE feature*

Others pay up to : SGD 4378 / month

Now Just SGD 1499 / month

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"Best purchase ever!"

"CareConnect360 has revolutionized how we engage with patients. The automation alone saved us 10+ hours weekly" and increased patient engagement by 40% – Dr. Al Farabi, NEU Advanced Aesthetics Center, Manila, Philippines.

Includes 7 Pre-Built Workflows to Automate Daily Operations

  • Patient Reactivation Campaigns

    Bring back inactive patients with personalized outreach.

  • New Patient Welcome Sequence

    Automate onboarding for a smooth patient experience.

  • Appointment Confirmations

    Reduce no-shows with automated booking confirmations.

  • Follow-Up Reminders

    Ensure patients show up with timely pre-and post-appointment reminders.

  • No-Show Recovery Workflow

    Re-engage and reschedule patients who missed their appointments.

  • Automated Review Requests

    Grow your reputation by requesting reviews at the right moment.

  • Missed Call Text-Back

    Instantly engage potential patients when they call but don’t get through.

What CareConnect360 Does for your clinic

  • Capture 30% More Patients

    Never lose a lead with missed call text-back automation.

  • Reduce No-Shows by 40%

    Smart reminders & follow-ups ensure patients show up.

  • Boost Online Reviews 3x Faster

    Automated reputation management brings more 5-star reviews.

  • Save 10+ Hours Per Week

    Streamlined two-way messaging & scheduling cut down admin time.

new to automation? start here then.

Our other capabilities

Get more 5-star ratings automatically

  • 89% of consumers read reviews before they make a purchase

  • It takes approximately 40 positive reviews to counter the effects of a single negative review.

  • 85% of consumers trust online reviews from strangers as much as personal recommendations from people they know.

  • 60% of consumers will turn away from a brand with negative online comments.

  • A single negative review can result in a 22% loss in business.

We automate review collection, redirect negative feedback and help you build a valuable client database - Powering your future marketing efforts.

Stop losing customers to bad reviews

Before you invest in marketing or new patient acquisition, fix the biggest revenue leak first - your clinic’s inbound calls.

Plug the leak today for just SGD 427/month

Create a care circle around your brand

Build an engaged health community with us

Here's what you get:

CareConnect360

Advanced Engagement Package

✅ Predictive Patient Re-Engagement

Keep patients actively involved by identifying inactivity trends and sending targeted follow-ups before they disengage

🔁 Smart Patient Segmentation

Organize patients into specialized care groups based on conditions, treatment history, and interests (e.g., Diabetic Care Circle, Women's Wellness Group, Heart Health Network, Healthy Mom Healthy Baby circle Etc.)

🔧 7 Automated Engagement Workflows

Nurture your patient community through WhatsApp, SMS, and email, delivering timely updates, reminders, and education

Now includes:

🏆 Pre & Post-Telemedicine Communication

Automated appointment reminders, virtual consultation instructions, post-visit follow-ups, and next-appointment scheduling

📅 Chronic Disease Support Groups

Engage and educate patients with regular updates on diabetes, hypertension, and long-term care

📊 Preventive Health Campaigns

Proactive engagement for screenings, wellness checks, and vaccinations

🗂️ Dental, Aesthetic, & Specialty Care Follow-Ups

Personalized post-treatment follow-ups and maintenance reminders

✅ Membership & VIP Programs

Strengthen patient loyalty with exclusive benefits and personalized engagement

📢 Custom Health Campaigns & Exclusive Programs

Deliver personalized wellness updates, expert insights, and exclusive offers

📊 Advanced Analytics & Growth Insights

Track community engagement, measure campaign success, and refine outreach strategies with real-time data-driven reports

🔗 Seamless Automation for a Lasting Connection

Ensure every patient feels valued with personalized, automated touchpoints—increasing satisfaction and retention

💡 Turn Patients into an Engaged Health Community

Move beyond one-time visits and build ongoing patient relationships that drive loyalty, participation, and advocacy

Best for large medical centers, hospitals & healthcare groups that want a full automation & engagement solution

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"Highly recommended!"

"From managing scattered patient engagement efforts to running a fully automated patient community, CareConnect360 has transformed how we operate. Our telemedicine follow-ups, chronic care programs, and wellness campaigns now run seamlessly, increasing patient retention by 50% and reducing missed appointments by 35%. The insights from advanced analytics have been game-changing for optimizing our outreach strategies." – Dr. Adrian Lim, Medical Director, Harmony Medical Group, Singapore

TESTIMONIALS

Some words from our clients

"It's like having a full-time team working behind the scenes!"

"Before CareConnect360, managing patient engagement was overwhelming. With automation handling reminders, follow-ups, and engagement workflows, we’ve seen a 50% increase in patient retention and a noticeable drop in no-shows. The segmentation and chronic care support have helped us personalize communication at scale."

- Dr. Angela Cruz, Medical Director, MetroCare Clinic, Manila, Philippines

"It’s an absolute game-changer for clinics looking to scale efficiently!"

"Our clinic used to struggle with patient follow-ups and engagement. Since implementing CareConnect360, our appointment attendance rate improved by 35%, and patients are more responsive to our wellness campaigns. The system’s automation and analytics give us a clearer picture of patient behavior, allowing us to build stronger long-term relationships."

- Dr. Ethan Lim, Managing Partner, Harmony Medical Group, Singapore

"This platform is a must-have for any healthcare provider serious about patient retention"

"As a multi-location medical center, keeping track of patient follow-ups and engagement used to be a challenge. CareConnect360 streamlined everything - our missed appointment recovery rate improved by 45%, and automated workflows now ensure patients stay engaged even between visits. The ability to segment patients and run targeted health campaigns has also increased our wellness program enrollments."

- Dr. Miguel Santiago, Chief Medical Officer, VidaCare Medical Group, Cebu, Philippines

What This Means for You

Business Impact

increase revenue

Fill up your calendar

Automation handles scheduling, follow-ups, and confirmations.

improve loyalty

Build an engaged community

Multi-channel communication keeps patients connected.

increase market share

Reduce patient churn

Reduce no-shows and re-engage inactive patients.

strong branding

rank higher in search engines

Automatically collect and manage patient reviews.

it's time to take the next leap for further growth!

Frequently Asked Questions

What’s the difference between the Base Package and the Advanced Engagement Package?

The Base Package (SGD 888/month) provides essential communication tools like appointment scheduling, reputation management, and database reactivation. The Advanced Engagement Package is designed for larger medical centers and hospitals, offering patient segmentation, targeted engagement campaigns, telemedicine workflows, and in-depth analytics to drive long-term patient retention.

Is CareConnect360 suitable for solo clinics or only for larger medical groups?

CareConnect360 is built to scale with your needs. Solo clinics benefit from automated scheduling, patient follow-ups, and reputation management. Larger medical groups can leverage advanced workflows, patient segmentation, and engagement strategies to improve patient lifetime value and operational efficiency.

How long does it take to set up CareConnect360 for my practice?

The Base Package setup is completed within 5-7 business days, while the Advanced Engagement Package may take 2-3 weeks due to customization needs. For seamless onboarding, we also offer a White-Glove Strategy & Automation Setup (SGD 500 one-time) to ensure full optimization.

Does CareConnect360 integrate with my existing clinic software?

Yes! CareConnect360 integrates with EHRs, CRMs, telemedicine platforms, and popular communication tools (WhatsApp, SMS, Email, Social Messaging). Our team will assist in the initial integration and ensure a smooth transition.

How do I know if CareConnect360 is working for my clinic?

We provide a dashboard with real-time analytics to track patient engagement, appointment confirmations, missed call recovery rates, and campaign effectiveness. Clinics that use CareConnect360 typically see 30-50% improvement in patient reactivation and engagement within the first 3 months.

Is there a long-term contract, or can I cancel anytime?

CareConnect360 operates on a monthly subscription model, allowing you to cancel anytime with a 30-day notice. However, most clients stay because of the immediate ROI from automation and patient engagement improvements.

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CareConnect360 and Thousand-Hands are proprietary solutions developed and owned by Health Meets Digital (registered as Care N Cure Marketing – 003594037-T). Any unauthorized use, reproduction, or distribution of our software, trademarks, or content is strictly prohibited.

011-3335 5594